Privacy Policy

At Hachi Hospitality Services, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services — including hospitality, real estate, commercial cleaning, and other consultancy solutions.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and identification documents (if required).
  • Business Information: Company name, service requirements, project details, and correspondence records.
  • Website Usage Data: IP address, browser type, device information, and browsing activity through cookies and analytics tools.
  • Transaction Data: Payment details, service history, and invoices.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services across hospitality, real estate, cleaning, and consultancy sectors.
  • Process bookings, payments, and project requests.
  • Communicate with clients regarding inquiries, updates, and support.
  • Personalize services based on preferences and project requirements.
  • Maintain legal and financial compliance.
  • Improve our website, services, and customer experience.

3. Information Sharing

We respect your privacy and share your information only when necessary:

  • With trusted service partners who assist in operations such as payment processing, logistics, or customer support.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of Hachi Hospitality Services, our clients, or others.

We do not sell, rent, or trade your personal information to any third party.

4. Data Security

We implement strong administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or misuse. All sensitive data, including payment details, is encrypted and securely stored.

5. Cookies and Tracking

Our website uses cookies to enhance your browsing experience, analyze traffic, and improve performance. You may choose to disable cookies in your browser settings, but certain features may not function properly.

6. Your Rights

You have the right to:

  • Access and request a copy of your personal data.
  • Correct inaccurate or outdated information.
  • Withdraw consent for marketing communications.
  • Request deletion of your personal data, where legally permissible.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations.

8. Policy Updates

Hachi Hospitality Services may update this Privacy Policy periodically to reflect business or legal changes. Updates will be posted on our website with the revised effective date.

Contact Us

If you have any questions or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Email: info@hachihospitality.jp

Phone: +419534534

Address: Daiwa Akasaka Bldg 4F 2-14-5 Akasaka, Minato-ku Tokyo, 107-0052, Japan